Frequently Asked Questions
Your guide to shopping with COOFANDY
How do I choose the correct size for COOFANDY apparel?
We provide a detailed size chart on every product page. Since our styles range from slim fit to relaxed, we recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please contact our support team to initiate a return or exchange process.
How long does shipping take and can I track my order?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery.
What payment methods do you accept?
COOFANDY accepts a variety of secure payment options including major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment providers depending on your region.
Are COOFANDY products machine washable?
Most of our cotton and synthetic blend items are machine washable. However, for our premium blazers and knitwear, we recommend dry cleaning or hand washing to maintain the fabric integrity and shape.
Do you ship internationally?
Yes, COOFANDY ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.